How long will it take for my order to come?
3-7 business days for domestic orders
Up to 2-6 weeks for orders outside the US. This is all based off your country's customs and local postal services.  

Do you ship to the EU/UK?
As of December 13th, 2024, we will no longer ship to the EU due to general product safety (GPSR) laws.

What do I do about customs?
Country's customs is NOT my responsibility. When you purchase an item from me, you are also paying for the customs you may have to pay. This includes newly added VAT laws added to the UK and EU.
If the items are returned to me, then I will not ship them back out, but instead refund you without the shipping cost.

There is something wrong with my order. What do I do?
Please email me right away so I can fix it! Please include your order number as well.

I put the wrong address!
Lemme know right away so we can catch it before I ship it! Please include your order number as well.

What is your grading system?
Every pin has a different grading system, so make sure you read the description.

Can I return and get a refund?
Please contact us so we can work something out!

My items came damaged!
If your items are damaged then please email me. I try to make sure all my packages are safely packaged, however sometimes they can get damaged during transit. Please let me know ASAP!

My package says delivered, but I can't find it
Please double check with your local post office, or if you live in an apartment building then please ask the front office as well. I am not responsible for lost packages.

My package is lost. Can you refund me or send out another one?
I cannot refund you for your items, but I can reship the items out if they are in stock, and if you cover the shipping fee again.